Our products are all produced by hand, which can lead to small errors in production. It is very important to us for you to recieve a high quality product - if you encounter any deficiences please make sure to contact us here. To ensure a longlasting product life please read the washing instructions carefully and make sure to handle the products with care. 

We offer a free repair service for most of our products concerning structural damage. 


If for any reason you want to return your product you can do so within 14 days from delivery at your own cost. Within Austria we recommend shipping via Post (4-5€). Please contact us here for the adress.